Privacy Policy

1. Introduction

REVSIST ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our automotive AI assistant service. This policy applies to all users of our platform, including car dealerships, service centers, automotive retailers, and their customers.

2. Information We Collect

Personal Information

• Contact information (name, email address, phone number)
• Business information (company name, address, industry type)
• Account credentials and profile information
• Vehicle preferences and automotive history
• Communication preferences and chat history

Automotive Data

• Vehicle information (make, model, year, VIN when provided)
• Service history and maintenance records
• Parts and accessories preferences
• Financing and trade-in information
• Test drive scheduling data

Technical Information

• Device information and identifiers
• IP address and location data
• Usage analytics and interaction patterns
• Platform integration data (WhatsApp, Instagram, etc.)

3. How We Use Your Information

• Service Delivery: Providing AI-powered automotive assistance and customer support
• Vehicle Matching: Analyzing preferences to recommend suitable vehicles and services
• Appointment Management: Scheduling test drives, service appointments, and follow-ups
• Communication: Sending notifications, reminders, and updates about your automotive needs
• Platform Integration: Connecting with your existing automotive systems (DMS, CRM, inventory)
• Analytics: Improving our AI models and service quality
• Compliance: Meeting legal and regulatory requirements in the automotive industry

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With Your Consent: When you explicitly authorize us to share your information
• Service Providers: Trusted third-party partners who assist in service delivery
• Automotive Partners: Dealerships, service centers, or parts suppliers you interact with
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Safety and Security: To protect the rights, property, or safety of users

5. Data Security

We implement industry-standard security measures to protect your information:

• End-to-end encryption for all communications
• SOC 2 Type II certified infrastructure
• Regular security audits and penetration testing
• Access controls and employee training
• Data backup and disaster recovery procedures

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restrict Processing: Limit how we use your information

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized automotive recommendations. You can control cookie settings through your browser preferences.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, including standard contractual clauses and adequacy decisions.

9. Children's Privacy

Our service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Continued use of our service after changes become effective constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: